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Terms of Service

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Terms of Service

1. Introduction

Welcome to Xharvoc Information Technology Private Limited (“Xharvoc,” “we,” “XIT,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

 

2. Definitions

TermDefinition
CompanyXharvoc Information Technology Private Limited
ClientAny individual, business, or entity that engages with our services
ServicesWebsite development, social media management, digital marketing, software development, IT consulting, and other digital services offered by Xharvoc
SLAService Level Agreement
Intellectual Property (IP)Any designs, software, code, trademarks, copyrights, or other proprietary information

 

3. Eligibility

To use our services, you must:

  • Be at least 18 years old
  • Have the legal authority to enter into agreements
  • Provide accurate, current, and complete information during registration

 

4. Services Description

Xharvoc offers professional IT services including but not limited to:

  • Website Design & Development
  • Social Media Management
  • Digital Marketing Services
  • Software Development
  • IT Consulting
  • Graphic Design
  • API Integration
  • Cloud Infrastructures

 

5. Payments & Billing

5.1 Payment Terms

  • All payments must be made in advance before the commencement of services unless otherwise agreed in writing.
  • Payments will be charged based on the selected service package.

5.2 Late Payments

  • Failure to make payments within the due date will result in suspension of services.
  • A penalty of 1.5% per month will be applied to overdue invoices.

5.3 Taxes
All applicable taxes, including VAT, GST, or any local government taxes, will be charged extra and are non-refundable.

 

6. Termination of Services

Xharvoc reserves the right to terminate any services if:

  • Client violates these Terms
  • Any illegal activity is detected
  • Non-payment of invoices after repeated notices

 

7. Intellectual Property

  • All custom software, code, design, and content developed by Xharvoc (“XIT”) will remain the property of Xharvoc unless agreed in writing.
  • Client will have a non-exclusive, non-transferable license to use the deliverables for their business purposes only.

 

8. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information exchanged during the project.

 

9. Limitation of Liability

Under no circumstances will Xharvoc be liable for:

  • Loss of revenue, business, or data
  • Any indirect, incidental, or consequential damages

Maximum liability is limited to the amount paid by the Client for the service in question.

 

10. Governing Law

These Terms are governed by the laws of India and the European Union GDPR Regulations.

 

11. Force Majeure

We will not be held responsible for any delay or failure in service due to events beyond our control, including but not limited to natural disasters, government regulations, or technical failures.

 

12. Dispute Resolution

Any disputes arising out of these Terms will be resolved through arbitration in New Delhi, India, under the Arbitration and Conciliation Act, 1996.

 

13. Amendments

Xharvoc reserves the right to update these Terms at any time without prior notice.

Terms of Service
Effective Date: 07-10-2022

14. Contact Information

For any questions or concerns regarding these Terms, please contact us at:
Email: support@xharvoc.com
Address: WE-35A, 9th St. West Delhi – 110059, India